Suzma AI

Revision: 1.0 · Effective date: 2026-08-28

SUZMA AI PRIVACY POLICY

Revision: 1.0 Effective date: 28 August 2026

This Privacy Policy sets out how personal and other data of Users is processed by Individual Entrepreneur Matkarimov Izzatulla Nusratilla ugli, the operator of the “Suzma AI” service.

1. General provisions

1.1. This Policy applies to:

• https://suzma.ai;
• Suzma AI Telegram bots;
• the Telegram Mini App;
• Suzma AI web applications;
• other digital interfaces operated by Suzma AI.

1.2. Suzma AI takes measures to process personal data in accordance with the applicable legislation of the Republic of Uzbekistan.

2. Data that may be collected

Telegram data

When the service is used through Telegram, the following may be collected:

• Telegram User ID;
• first name;
• last name, if available;
• username, if available;
• language and other technical data provided by Telegram.

Content submitted by the User

While using the service, the User may submit:

• text;
• prompts;
• images;
• photographs;
• video;
• audio;
• documents;
• code;
• other files.

Such data may be processed for the purpose of performing the AI service requested by the User.

Payment data

Suzma AI may process the following transaction data:

• payment amount;
• transaction identifier;
• payment date and time;
• payment status;
• limited technical information about the payment method.

Full bank card details and the CVV/CVC code are processed by the bank or the respective payment provider.

Suzma AI does not store CVV/CVC codes on its servers.

Technical data

The following may be recorded automatically:

• IP address;
• device type;
• operating system;
• browser;
• session identifiers;
• date and time of access;
• technical logs;
• system errors.

Service usage data

The following may be stored:

• the AI model used;
• Coin spending;
• balance movements;
• generation history;
• generation status;
• technical errors;
• correspondence with support.

3. Purposes of data processing

Data may be processed in order to:

• provide the service;
• perform AI requests;
• identify the user;
• maintain balance and Coin accounting;
• record payments;
• provide technical support;
• review unsuccessful generations;
• detect fraud and abuse;
• ensure the security of the platform;
• detect technical errors;
• improve service quality;
• comply with legal requirements.

4. External AI providers and services

4.1. Suzma AI may be integrated with various external artificial intelligence models and technology services.

4.2. When the User starts a particular AI model, the request or file necessary to perform the service may be transferred to the respective technology provider.

4.3. Suzma AI may use partners in the following categories:

• AI model providers;
• hosting and cloud infrastructure;
• file storage services;
• CDN;
• monitoring and security services;
• banks;
• acquiring and payment providers;
• the Telegram platform.

4.4. Data is transferred to third parties to the extent necessary to perform the service and in accordance with the requirements of applicable law.

5. Cross-border processing

5.1. Certain external AI or cloud services may use infrastructure outside the Republic of Uzbekistan.

5.2. Cross-border transfer of personal data is carried out only where this is permitted by applicable law and the necessary legal basis exists.

5.3. Where the legislation of the Republic of Uzbekistan imposes a data localisation requirement, Suzma AI takes appropriate measures to comply with it.

6. User files

6.1. Files submitted for the performance of an AI service may be stored temporarily for technical purposes.

6.2. The User must have a lawful basis for submitting an image, voice, video or other personal data of a third party.

6.3. Users are advised not to submit to AI systems any information constituting a state secret, banking secret, commercial secret, or other confidential information whose disclosure is restricted by law.

7. Data retention

7.1. Data may be stored for as long as is necessary to achieve the purposes of its processing.

7.2. The retention period depends on the type of data, the nature of the service, security requirements, financial records and applicable law.

7.3. Data whose processing purpose has been achieved and for which no retention obligation remains under the law may be deleted, anonymised, or its processing may be restricted.

8. Data protection

Suzma AI takes appropriate technical and organisational measures to protect data against unlawful access, alteration, loss or disclosure.

Such measures may include:

• restriction of access rights;
• authentication;
• secure communication protocols;
• server monitoring;
• logging;
• keeping software up to date;
• backups.

9. Cookies and sessions

9.1. Suzma AI may use cookies, session identifiers or similar technologies for the operation of the website and applications.

9.2. They may be used for authentication, security, user settings and the technical operation of the service.

10. Rights of the User

Where provided by applicable law, the User has the right to:

• receive information about data relating to them;
• request correction of inaccurate data;
• raise queries regarding the processing of personal data;
• request deletion of data where there is a lawful basis;
• withdraw consent given, to the extent permitted by law.

Requests may be sent via:

E-mail: suzmamanager@gmail.com Telegram: https://t.me/Suzma_admin Phone: +998 20 012 99 00

Additional identification may be requested in order to confirm that the account belongs to the User.

11. No sale of data

11.1. Suzma AI does not sell Users' personal data to advertisers or other third parties.

11.2. Data may be disclosed in the following cases:

• with the User's consent;
• where transfer to a technical provider is necessary to perform the service;
• where provided for by law;
• upon a lawful request from an authorised state body;
• where there is a lawful basis for protecting the rights and safety of Suzma AI or its users.

12. Updates to the Policy

12.1. Suzma AI may update this Policy in connection with changes in legislation, platform functions, AI models or technical infrastructure.

12.2. The current revision is published at https://suzma.ai.

13. Operator details

Service name: Suzma AI Operator: Individual Entrepreneur Matkarimov Izzatulla Nusratilla ugli PINFL: 33010934270031 Date of state registration: 05.01.2026 Registration number: 7388114 Business address: Fergana Region, Fergana city, Yangi Hayot street, 172 Phone: +998 20 012 99 00 E-mail: suzmamanager@gmail.com Telegram support: https://t.me/Suzma_admin Website: https://suzma.ai

14. Final provisions

14.1. This Policy applies in accordance with the applicable legislation of the Republic of Uzbekistan.

14.2. If any provision of the Policy is found invalid, this does not automatically affect the validity of the remaining provisions.

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